Bay of Plenty Polytechnic customer comment
This not only replaced our traditional PABX and voicemail systems which served around 650 users, but also provided the Polytechnic with additional productivity tools like Presence, Instant Messaging and desktop conferencing/meeting spaces.
Users can use the Lync client on any mobile device, allowing them to be connected where ever they are, and ensuring they don't miss those important calls from their students. The presence function has removed the telephone tag that used to waste everyone’s time, both with internal staff but also external organisations we have since federated with.
This was Lexel's first project with the Polytechnic, and whilst it was a big technology shift for some of our users, it was made much simpler through the expertise and partnership with Lexel.
- Rabindra Das (IT Manager)