We engaged Lexel to conduct a comprehensive review of our online presence and security status. Lexel’s team, was incredibly helpful and easy to work with. They conducted a thorough security audit, identified vulnerabilities in our current setup, and provided clear, actionable advice to enhance our security.

What truly stood out was their prompt communication and ability to explain complex technical issues in simple terms, making it easy for non-tech savvy individuals to understand. Our experience with Lexel has been excellent. The entire team have been dedicated to resolving any issues we encountered.

We highly recommend Lexel for their solid understanding of online security and their ability to implement effective security measures for our remote staff across the country.

Without Lexel’s expertise and direction this network project would not have been the success that it has been.
2024 Christmas break was the least eventful in many years with zero issues on the internal network.

After working with several companies and consultants, we continued to face persistent issues with our SQL Servers; one supporting our warehouse management system, the other serving as a replicated environment for reporting and various other applications.
On a recommendation, we engaged Lexel to audit our servers. Their audit revealed critical issues. Impressed, we subscribed to Lexel’s support services.

Before Lexel, our staff reported “WiFi problems,” which were actually database blocks. Lexel’s optimization resolved these, greatly improving performance.
Lexel is professional, responsive, and a pleasure to work with. They expertly resolve any slowdowns.
We recommend Lexel to anyone managing SQL Servers. Our systems are now more responsive, secure, and efficient.

Lexel has been our SQL consulting and support partner for 8 years, consistently maintaining a stable and efficient SQL environment. A notable example was when they resolved gate operation delays in our core application, significantly increasing truck throughput and reducing traffic disruptions on Tamaki Drive.
We value Lexel’s practical and responsive approach. They provide support and solutions that align with our standards and SQL best practices. Their local presence and understanding of our business needs have been particularly helpful.

Lexel has proven to be a reliable partner, consistently adapting their support to our evolving needs. Their ability to prioritise our concerns and deliver competent technical solutions has made them a trusted partner in our SQL management ecosystem.

We confidently recommend Lexel for their professionalism, responsiveness, and deep understanding of SQL management. They are an excellent choice for any organisation seeking reliable and expert SQL support.

The Lexel DBA team provided exceptional support during a critical moment. Late on a Friday, we faced urgent database issues requiring an immediate restore. Despite the timing, the team promptly joined a call, assessed the situation, and swiftly resolved the problem. Their professionalism and dedication minimised downtime and ensured continuity in our operations.

Their proactive and hands-on approach stood out. They quickly assessed the situation and began the restore, communicating clearly and ensuring everything was working smoothly.

Overall, the Lexel DBA team’s professionalism, technical expertise, and commitment exceeded our expectations. We highly recommend them for their exceptional support and responsiveness during critical moments.

We’ve used the Lexel AI Adoption framework and its really simplified and made practical the adoption and use of AI tools in our day-to-day operations. Highly recommended.

We have been working with Lexel since 2022, and their support has been exceptional. They manage our systems end-to-end, including security, backup and recovery, cloud solutions, resourcing, onboarding, technical support and procurement, all delivered with a consistently high level of professionalism. Everything is handled efficiently and with an impressive turnaround time

We have worked with Lexel for many years for our IT procurement needs. Their team consistently delivers solutions that strike the right balance between technical quality and value for money. We recommend Lexel as they have proven to be a trusted, transparent and dependable partner.

“Microsoft Skype for Business was Lexel’s first project with the Polytechnic, and whilst it was a big technology shift for some of our users, it was made much simpler through the expertise and partnership with Lexel.” — Rabindra Das, IT Manager, Bay of Plenty Polytechnic

“The experience we’ve had working with Lexel has been fantastic. Lexel understands service, prompt, reliable, great communication.” — James Robinson, Co-Founder, My Food Bag