Flexible Ways We Work With You
DESIGNED TO FIT YOUR BUSINESS TODAY &Â SCALE WITH YOU TOMORROW.
Every Business Runs Differently
The right level of IT support depends on your size, complexity, & in-house capability.
That’s why we offer three flexible ways of working so you can engage with us in a way that fits how your business operates today, with the ability to scale and adapt as things change.
> Lexel Powered Solutions
The Three Ways We Deliver Worry-Free IT Solutions
Enterprise Solutions
Specialist capability for large and complex environments.
Co-Managed IT for SMB
Augment your existing IT capabilities with specialist expertise. Flexible scaling without losing internal control.
Fully Managed IT for SMB
For established, growing businesses that want high-performing and predictable IT — managed by experts who care about outcomes as much as uptime.
> Service areas
Our Expertise
Our core delivery models are backed by a full suite of enterprise grade services — designed to strengthen resilience, security, and scalability across your organisation.
Artificial Intelligence
Practical, secure AI solutions designed to improve productivity and decision‑making—built on trusted platforms, governed properly, and aligned to real business outcomes.
Backup & Disaster Recovery
Data‑protection and disaster‑recovery services for cloud and on‑prem.
End-User Compute & Identity
End‑user compute: user devices, M365 tenancy, device‑management and identity/access controls.
Cyber Security
Microsoft Azure & Office 365
Microsoft SharePoint, AI & Power Platforms
Microsoft Teams Voice & NiCE Call Centre
Microsoft SQL Management
Networking & Connectivity
LAN & Wi‑Fi, WAN, and secure, centrally managed connectivity.
Private Cloud & Datacentre
Procurement Services
Simplify purchasing with governed, ISO-certified processes.
Service Delivery & Project Management
Structured service delivery and project management that gives you clear accountability, predictable outcomes, and a single point of ownership—so services and projects stay aligned to your business priorities.
We’ve evolved from a traditional IT services provider into a leading strategic technology partner, dedicated to freeing organisations from technology friction.
Start where you are, scale where you need to.
> FAQ
Your Questions, Answered
How do I know which service model is right for us?
 The right model depends on your internal capability, risk appetite, and business priorities:
- Choose Fully Managed For SMBÂ if you want Lexel to take full responsibility for your IT environment. This model is ideal when you have limited or no internal IT capability and want predictable costs, clear accountability, and IT that simply works.
- Choose Co‑Managed For SMB if you have an internal IT team but want to retain control while extending capability. Lexel works alongside your team to provide specialist expertise, additional capacity, and 24/7 support—without taking ownership away from your people.
- Choose Enterprise Solutions if you’re delivering complex change or large‑scale initiatives, typically in environments with 400+ endpoints, internal IT capability, and bespoke requirements. This model is designed for organisations managing complexity across cloud, infrastructure, security, data, and digital transformation.
Can we move between service models over time?
Most customers move between Fully Managed and Co‑Managed as their internal capability changes—for example, when building an internal IT team, restructuring roles, or needing more or less hands‑on support. In these situations, services can be added, adjusted, or re‑scoped without disrupting the overall delivery model.
Where customers choose to develop internal capability, either permanently or for specific initiatives, Lexel Resourcing plays an important role. Our resourcing team specialises in placing high‑quality IT and digital talent—whether for short‑term projects, specialist skills, or longer‑term roles—allowing organisations to scale capability without changing their core service model.
A move into Enterprise Solutions is less common and typically driven by step‑change events, such as large‑scale transformation programmes, significant growth, mergers, or increased organisational complexity—often in environments with 400+ endpoints. This shift is usually intentional and strategic, rather than incremental.
Across all models, Lexel provides a consistent delivery framework, governance, and accountability—so change can be introduced without friction.
Are your solutions secure?
Can your services scale as our organisation grows?
Do you provide ongoing support and monitoring?
Yes. We offer proactive support, incident response and continuous improvement across your environment.
