Healthcare IT
RELIABLE, SECURE TECHNOLOGY ENVIRONMENTS THAT SUPPORT CARE DELIVERY, CLINICAL WORKFLOWS, & GOVERNANCE LED HEALTHCARE.
Keep patient care running.
Securely. Reliably. Always.
We understand the realities of healthcare.
We design, implement, and support solutions that are secure, fit for purpose, and aligned to healthcare operational and regulatory requirements.
Aligned to HISO / HIPC Standards
ISO 27001 Certified Security
Seamless Clinical Device Integration
> OPERATING CONTEXT
Unique realities Healthcare IT face
Healthcare environments operate under intense regulatory scrutiny, with virtually zero tolerance for failure.
Healthcare environments must meet HISO, HIPC, and broader requirements, with strong controls across information security, privacy, and auditability.
Clinicians work across shared devices and locations, creating complexity around identity, access, session management, and the need for strong auditing and control of patient data access.Â
Technology needs to support care delivery without adding friction or slowing down clinicians.
Controls need to be strong while remaining practical in environments where speed and accessibility are critical, with clear processes in place to respond to security incidents.
Older systems often underpin critical workflows and must be maintained and integrated alongside modern platforms.
Growth in IT-connected medical equipment increases integration, security, and management challenges across environments.
Healthcare organisations are transitioning to cloud platforms and generating increasing volumes of data, while maintaining compliance and integrating legacy systems.
When care depends on technology, reliability isn’t optional.
> Lexel Powered Solutions
Lexel’s Solutions for Healthcare
Lexel delivers healthcare ICT services purpose-built for clinical continuity, security, and regulated environments, including:
Security & Compliance
- Security and compliance by design, aligned to HISF and NZISM principles, including information protection, governance, and Data Loss Prevention (DLP) controls supporting healthcare-specific privacy requirements.
End User & Identity
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End-user computing and identity, secure, compliant and optimised for shared-device environments
Infrastructure, Connectivity & Continuity
- Secure networking (LAN, WAN, Wi-Fi), designed for healthcare environments, including support for clinically connected equipment
- Integrated infrastructure across cloud and on-premises, secure and scalable, including for sensitive patient data
- Designed to maximise availability and performance while optimising infrastructure investment
- High-availability infrastructure, backup, and disaster recovery to ensure critical systems remain available
Lifecycle Management & Procurement
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Lifecycle management of IT hardware and software assets, including refresh planning and roadmap alignment
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Procurement of standard, ruggedised, and medical-specific IT hardware to support clinical environments
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Customer-dedicated sparing and catalogue-based procurement to support service levels and availability
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Value-add procurement, combining catalogue supply with project-based sourcing and vendor-managed bids
Data & Platforms
- Database and data platform expertise (including SQL), supporting high-performance data platforms underpinning clinical systems
- Cross platform data, reporting, automation, and AI-ready to support informed clinical and business decisionsÂ
Applications & IT Service Management
- Application and vendor management, coordination and support across third-party clinical systems, platforms, and technology providers
- IT Service Management (ITIL-aligned), structured Incident, Problem, and Change Management to minimise disruption in clinical environments
> TAILORED TO YOUR NEEDS
Delivery models designed around your organisation
Fully Managed
Lexel delivers and supports your healthcare IT environment end-to-end, providing a single accountable partner for performance, security, and continuity.
Co-Managed
Flexible Resourcing
> Proof in Practice
Case Studies
Modernising Care Through Reliable IT
See how Radius Care built a secure, scalable foundation to support digital care delivery and reduce operational risk.
See how Hato Hone St John strengthened data resilience to protect essential services and maintain continuity when it matters most.
See how Awanui Labs improved accuracy and efficiency with reliable, integrated technology that supports high-volume healthcare operations.
Amanda and Tracy really understood what we needed… helped me complete the recruitment of my leadership team.
We’ve used the Lexel AI Adoption framework and its really simplified and made practical the adoption and use of AI tools in our day-to-day operations. Highly recommended.
We have worked with Lexel for many years for our IT procurement needs. Their team consistently delivers solutions that strike the right balance between technical quality and value for money. We recommend Lexel as they have proven to be a trusted, transparent and dependable partner.
A trusted partner for Healthcare IT
If you are a healthcare organisation looking for an experienced IT service provider who understands the healthcare environment and wants proven delivery and optimised outcomes, come and talk to Lexel.
> Lexel Powered Solutions
Frequently Asked Questions – Healthcare IT
How does Lexel support NZ healthcare organisations with security and compliance?
Lexel understands the strict security and privacy requirements faced by New Zealand healthcare organisations. Our services align with the Privacy Act 2020, the Health Information Privacy Code, HISO 10029, and Te Whatu Ora security expectations.
We help healthcare providers protect patient data through strong identity management, data protection, audit‑ready logging, secure cloud configuration, and ransomware resilience, while working pragmatically to meet compliance requirements without disrupting clinical care.
How does Lexel secure itself when it has access to our confidential patient data?
How are shared workstations secured in healthcare environments?
Shared workstations are common in healthcare and require a balance between fast access and strong security. Lexel provides solutions and configurations that enable rapid login and logout, supporting best‑practice security while maintaining speed and convenience for clinical staff. Where appropriate, these solutions can also integrate with practitioner swipe cards to further accelerate access.
