Manufacturing IT
Keep manufacturing systems stable, secure, & reliable to support continuous operations.
Keep manufacturing systems stable, secure, & reliable.
Lexel supports manufacturing organisations across New Zealand, from production and processing facilities to warehouses, distribution centres, and head office environments.
Manufacturing relies on systems that need to work consistently, often across a mix of plant, warehouse, field, and business operations. When technology is unstable, the impact can move quickly into downtime, safety risk, missed output, and customer delivery pressure.
We design, implement, and support secure, resilient, and fit-for-purpose IT environments that help manufacturers maintain uptime, protect critical systems, improve visibility, and keep operations moving with confidence.
IT & OT environment support
Secure, high-availability infrastructure
Reliable plant & warehouse connectivity
Health & Safety
> OPERATING CONTEXT
Unique realities for IT in Manufacturing
Manufacturing environments have their own unique characteristics, requiring technology solutions that support both operational and business requirements. These can be summarised as:
Complex integration and security
Manufacturing companies often run a mix of legacy IT Integration and modern including IoT, presenting complexity for management and maintenance, especially for security compliance
Strong and growing use of IoT
Smart sensors, predictive maintenance, PLCs, SCADA, environmental monitoring, robotics, workforce and fleet tracking can deliver significant benefits, but also introduce additional complexity for integration, management, and security
Legacy and modern systems must coexist
Manufacturing environments typically rely on older platforms, specialist equipment, or vendor-managed systems that cannot be replaced quickly but still need to be protected, supported, and integrated with modern platforms, including cloud
Shared devices create identity challenges
Workers work across shared devices, (including specialised hardened and mobility devices) creating complexity around identity, access, session management, and the need for strong auditing and control of data access
Downtime has immediate operational impact
Zero downtime tolerance where unplanned disruption can affect production schedules, output, revenue, customer commitments, and downstream supply chain activity
Connectivity and network challenges
Production areas and warehouses typically span very large areas which present challenges for business-critical Wi‑Fi and long distance backhaul network connectivity (including optical networks GPON)
Visibility, reporting and external data
Manufacturing typically lean heavily on  metrics and data, this itself means cross app reporting, leveraging data locally, cloud and also EDI connected to suppliers and customers
Environment and safety
Manufacturing environments are typically harsh environment and the equipment used needs to be tolerant. IT is leveraged to support the heavy Health and Safety requirements, be that systems, monitoring, and auditability
When manufacturing systems don’t perform, operations slow, margins tighten, and risk increases.
> Lexel Powered Solutions
Lexel’s Solutions for Manufacturing
Infrastructure for Critical Systems
- Secure cloud, private cloud and hybrid infrastructure
- High-availability platforms for critical workloads
- Enterprise Voice and Call Centre solutions
Cybersecurity & Identity
- Managed Security SOC/SIEM, with Managed Response
- Security projects architected to security frameworks
- Identity and access management, including role-based and conditional access controls
- Managed IoT Security
Network Connectivity
- Mission critical WiFi for manufacturing and logistics facilities, supporting operational core devices and sensors.
- Highly reliable and cost-effective long distance backhaul networks for large scale footprint facilities (including GPON)
- Segmented office network and operations network
Data, Analytics, Automation & AI
- Enterprise SQL design, support, including HA
- Working with ISV’s for optimising for app performance & security
- Datawarehouse and cross SaaS reporting, including AI enabled
- Data process automation, including AI enabled
- External data integration to Customers and Suppliers
- Data integration from IoT
Managed Services & Support
- End-user support for devices, applications, and sites, delivered remotely and onsite
- 24/7 managed services and escalation support
- Third party vendor coordination and management
- Backup, recovery and resilience planning and support
- Managed procurement and IT asset management support
- IT Service Management (ITSM/ITIL) covering incident, problem, change, and request processes
Specialist Resourcing & Augmentation
- Access experienced IT resources on a permanent or project basis
- Flexible, OPEX-aligned resourcing to extend internal capability
> TAILORED TO YOUR NEEDS
Delivery models designed around your organisation
Flexible delivery models to support manufacturing environments, whether you need full ownership, shared responsibility, or additional capability across systems, sites, and projects.
Fully Managed
Co-Managed
Working alongside your internal IT team to extend capability and support construction delivery, while maintaining control and oversight across projects, sites, and systems.
Flexible Resourcing
Lexel Resourcing provides experienced IT and digital professionals to support projects, site rollouts, and operational delivery, filling capability gaps with contract and permanent roles as needed.
> Proof in Practice
Trusted by Manufacturing Organisations
Building a More Resilient Network
See how Tegel Foods modernised its network infrastructure to improve reliability, reduce risk and support uninterrupted operations.
Without Lexel’s expertise and direction this network project would not have been the success that it has been.
2024 Christmas break was the least eventful in many years with zero issues on the internal network.
We’ve been using Lexel’s Managed Backup service, including replication and disaster recovery, for more than 10 years. It has proven to be a reliable and well‑designed solution, and we’ve seen the benefits first‑hand through fast and effective recoveries. Having direct access to Lexel’s experts during those moments adds significant value. We highly recommend the service.
