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ICT Services & Support

Aligning service requirements to business needs.

Field Services
Onsite support with nationwide coverage.

With extensive skills, expertise and nationwide coverage across New Zealand and Australia, Lexel’s Field Services provide onsite support, delivering service excellence that your business can rely on.

Across all major hardware and software brands, Lexel has a wealth of experience for your organisation to leverage. From desktop support to project delivery, our commitment to service excellence underpins our approach to business.

 

Lexel’s strength is demonstrated through our breadth of globally recognised partner certifications.

Our Field Services offerings include:

National rollout and coverage.  Lexel Field Services team offers nationwide coverage across New Zealand and Australia, providing onsite support and delivering service excellence that your business can rely on.

 

Onsite end user support.  Lexel’s end user support spans all major hardware and software brands. With nationwide coverage, our team supports:

  • Software.
  • Applications.
  • Desktop.
  • Networking.
  • Virtualisation.
  • Infrastructure.
  • Security.
  • Cabling.
  • Wi-Fi.
  • Printers.

 

Field Services relocations.  Lexel’s experienced relocations team can manage your entire move, from the technology and cabling to the boardroom table! We partner with reputable moving companies, and can offer preferential pricing.

Workshop services:

Integration.  Customisable service integrating software, hardware and/or data prior to delivery onsite. Remote or onsite services are available for final setup.

 

Spares management.  Keep downtime to a minimum with replacement stock on hand when you need it, tailored specifically for your organisation’s needs.

 

Hardware disposal.  Disposal of your retired hardware assets in a secure and environmentally friendly manner.

 

HP warranty management.  Lexel can arrange the repair of your HP servers and end-point devices, regardless of whether they are inside or outside their warranty period.