ICT Services & Support
Aligning service requirements to business needs.
ICT Managed Services. The team at Lexel Systems offers a range of ICT managed services to support your business, allowing you to take advantage of the enormous breadth of expertise and benefit from well-defined policies, processes, procedures, governance and reporting – reducing risk and maximising service levels.
Field Services. With extensive skills, expertise and nationwide coverage across New Zealand and Australia, Lexel’s Field Services provide onsite support, delivering service excellence that your business can rely on.
Service Desk. Covering a broad range of hardware and software platforms, Lexel’s locally based New Zealand Service Desk provides customers 24 x 7 x 365 cost effective and reliable access to industry leading expertise and skills.
Retail Services. Lexel operates a specialist retail division providing a range of innovative services and solutions; including POS, surveillance, CRM, and customer experience, designed specifically for retail businesses.
ICT Professional Services. With extensive expertise in ICT professional services and solutions, including consulting, assessments, design, implementation and support; Lexel consistently delivers on both quality and innovation.
ICT Service Management Office. Lexel’s ICT Service Management Office (SMO) is accountable for defining, maintaining and managing service management standards and specialises in defining and developing processes and procedures to improve your business operations.